Who are we?
You probably know us as ArkAir, however our full legal name is Arktis Endurance Textiles Limited. We are fully committed to manufacturing durable and long lasting garments. We've been in the business for over 30 years now.
How and what personal data we collect
When you resister on our site or place an order. We collect information about your postal and billing addresses, phone numbers, names, email addresses, device IP addresses. Your passwords are not visible to us. We also collect information as you use our site. This is by collected by google analytics. It is totally anonymous and does not link to your account. It can track what pages visitors have visited, how long they spend there, information about your location, browser and device. This information helps up to conditionally improve your experience.
Users may visit the site anonymously by disabling cookies from google analytics, or opting out. However note that some cookies are essential for you to be able to log in, and place an order. You can read more about cookies we collect here. http://www.ark-air.com/cookies
How we use collected information
We may use your data for the following reasons. To fulfil your order or request, we obviously need your postal address to ship to, and your email and phone number for order confirmations and if there are any problems with your order. To improve our service and manage your account. By using analytics we can see what products are most popular, and it helps us to understand who our customer is. We may send periodic marketing emails, however you must opt into this service and we will respect your wishes.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitivity and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Arktis Endurance Textiles Ltd
25 Greenfield Road Kells, Ballymena, Co. Antrim, United Kingdom, BT42 3JL